[Dexperience] Beware if you are taking IDEA postpaid connections in Karnataka

Experience Type: 
Beware if you are taking IDEA postpaid connections in Karnataka

Took Ultimate 499 plan. Had clicked in an ad telling 7GB internet. Got only 3 GB initially, but when followed up I got 3 GB more to 6 GB as per their current offer (not as per the ad I clicked on). In first bill generation date, the first part 3 GB became 1 GB. Second part 3 GB not even renewed. Customer care clames it on app and asked to reinstall. Even after reinstall, the same. Can't even port as it needs minimum 3 months. Anyway they can show their numbers for Voda merger. I have taken screen shots too. Hope TRAI will do something regarding these misleading ads. They don't have proper corporate customer care plans or mail address. Just ask to go to IDEA store near me, and seeing the reviews in Google I don't think I want to go. So just moving to a smaller plan now and will port later. 

Back to Top