tata docomo

Customer Service Email Response Times for Airtel, Vodafone, Idea and Tata Docomo

Airtel, Vodafone, Idea and Tata Docomo has emails to which you can send queries: 121@in.airtel.com for airtel, corpcare.kar@vodafone.com for Vodafone, customercare@idea.adityabirla.comfor Idea and  listen@tatadocomo.com for Tata Docomo. Let us see what are their response times. 

[Dexperience] Tata Docomo Activation Troubles

I already had a number ending with 74112 and I applied for a new number ending with 74114. As it was a golden number, as they told, I paid Rs. 1500 as well.

After calling the concerned person, they took almost a week to come, deliver SIM and took activation. Will tell about this later.

But after delivering sim and taking documents, it is still not activated for few days. Every day they say it will be activated by midnight.

[Dexperience] Tata Docomo Postpaid Plan Change Headaches

Most providers has an easy way to change plans. But with Tata Docomo it is a head ache. I have two tata docomo postpaid numbers with 350 plan. I wanted to change plan to 222. For one number, they changed the plan and said it will reflect in the next bill. For the second one I have been calling many times and they said it is not available. As per their request I sent a mail on 24th evening. They replied back telling there is no such plan. Then I sent them the screenshot from website and they got that mail just past 12 AM.

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