I have had to cancel thrice and they have charged 200. However receipt was sent only for two. The remaining 100 doesn't seem to be legal either according to their rules. But money is gone anyway. Provide the receipt at least.

I booked a cab and the software accidentally selected a different location. Since the location was different, driver asked me to cancel it. I was charged both cancellation charges and ride charges. Total 100 rupees. They should have charged either one at least. 

I booked and cancelled a Cab within 5 minutes. I was charged 50 and in the receipt they have mentioned that they will charge 50 if more than 5 minutes. Interestingly in the receipt itself the cancellation time was 3 minutes.